IntermediateИнженерияclaude

Real World Prompting

Anthropic's official course: applying Claude in healthcare, customer support, call summarization, and advanced scenarios. Real cases with production code.

3modules

5lessons

125 mintotal time

Developers and product teams deploying Claudeaudience

Module 1

Foundations and Techniques

A recap of key prompt engineering techniques and their application in production scenarios.

Prompting Techniques Recap

Seven essential techniques — from clarity of instructions to XML tags and chain-of-thought — that separate single-query prompts from production-quality ones.

25 min

Medical Records Prompt

Building a patient medical record summarization prompt: from a naive first draft to a production solution with system prompt, XML structure, example, and JSON output.

25 min

Module 2

Prompt Engineering as a Process

The prompt lifecycle: from draft to iterative improvement in real-world scenarios.

The Prompt Engineering Lifecycle

Prompt engineering isn't a one-time write — it's a five-stage iterative process: draft creation, testing, technique selection, implementing improvements, and refinement.

25 min

Call Summarizer with JSON Output

Building a prompt for customer service call transcript summarization: XML tag system, chain-of-thought inside <thinking>, structured JSON output, and edge case handling.

25 min

Module 3

Advanced Production Scenarios

Customer support chatbot with off-topic protection, hallucination prevention, and structured output.

Customer Support Chatbot

Building Acme Assistant — a support chatbot for AcmeOS: protection against off-topic requests, hallucination prevention, chain-of-thought + <final_answer> pattern for clean output without revealing context.

25 min