AI for Business · Lesson 1
Top AI Use Cases by Department
Overview of highest-value AI scenarios in sales, marketing, HR, finance, and customer support.
Practical exercise
What to do after this lesson
Choose one department and describe three AI automation candidates — estimate weekly time savings for each.
Ready-to-use prompt
Template for this lesson
Copy and adapt to your context. Text in angle brackets should be replaced.
You are a business analyst. I want to implement AI in the [DEPARTMENT] at a [COMPANY TYPE] company. Main pain point: [DESCRIPTION]. Team size: [SIZE]. Suggest 5 AI use cases with tool, expected time savings, and implementation complexity.
Common mistakes
What people get wrong
- Trying to automate everything at once — start with one narrow use case with a measurable outcome. 2. Skipping human review of AI outputs — always assign someone responsible for the final check.
Pro tips
What works but no one documents
- Use the table as a checklist in a strategy session — each department head will find their use case in 20 minutes. 2. Ask AI to play a skeptical employee and raise objections — helps you address pushback proactively.